TheClubhouse Terms and Conditions

Welcome to The Clubhouse Casino. These Terms and Conditions govern your access to and use of theclubhouse casino, including our website, our mobile app and any related services we provide. By creating an account, making a deposit or otherwise using our platform, you confirm that you have read, understood and agreed to be bound by these terms. Here at TheClubhouse, we reserve the right to update these terms at any time, and we encourage you to review them regularly.

Acceptance of These Terms

By registering with us, you enter into a binding legal agreement between you and our company. If you do not agree with any part of these terms, you must not use our services. We at TheClubhouse operate this website in accordance with the laws applicable to our licence, and your continued use of our services constitutes ongoing acceptance of any updates we publish.

Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register an account with us. We allow only one account per person, household, IP address and device. If we detect multiple accounts, we reserve the right to suspend all associated accounts and void any winnings. Our the clubhouse casino login australia service is available to eligible players in Australia, subject to local regulations, and our TheClubhouse platform also offers regional variants for Ireland, New Zealand, Canada, India, Estonia and Argentina.

Real-money play through the clubhouse casino is not available to residents of certain jurisdictions, including but not limited to Afghanistan, Belarus, parts of Canada (New Brunswick and Ontario), China, Cuba, Cyprus, Iran, Iraq, Israel, Libya, Malta, Myanmar, the Netherlands, North Korea, Poland, Russia, Syria, the United Kingdom, the United States of America and Venezuela, among others. We verify eligibility during registration and may request identification documents at any stage.

  • You must provide accurate and complete registration information
  • You must keep your login credentials confidential at all times
  • You must notify us immediately of any unauthorised use of your account

Licensing and Regulation

TheClubhouse Casino operates under licence number 0000002 issued by the Tobique Gaming Commission. We are committed to fair play, secure transactions and responsible operation of our services. Should a dispute arise that we cannot resolve directly, you may escalate the matter to EGIS, our alternative dispute resolution provider, at disputes@egis-adr.com.

Accessing Our Platform and App

We provide our services through desktop and mobile web, and you can also use the clubhouse casino app for a streamlined experience on your device. The theclubhouse app download is available through our website, and we recommend downloading it directly from our official domain to avoid fraudulent copies. If the clubhouse casino app login fails, or if you experience the clubhouse casino not working issues, we advise clearing your browser cache, checking your internet connection or contacting our support team for assistance.

Our the clubhouse casino login app allows you to access your account, manage deposits and withdrawals, and view your Clubhouse Points balance from anywhere. We do not guarantee uninterrupted access at all times, as maintenance, connectivity issues or regulatory requirements may occasionally affect availability.

Deposits and Withdrawals

We accept a wide range of currencies, including EUR, USD, CAD, AUD, INR, NOK, RUB, PLN, NZD, JPY, KZT, ZAR and several cryptocurrencies such as BTC, ETH, LTC, DOGE and USDT. Our internal operating currency is EUR, and we do not offer fiat-to-crypto conversion. The minimum deposit and withdrawal amount is 20 EUR or its equivalent, and all deposits and withdrawals processed through our supported methods are free of charge.

Withdrawal requests are subject to a limit of 7,500 EUR/USD per rolling seven-day period and 15,000 EUR/USD per month. Maximum daily profit is capped at 100,000 USD for VIP players and 50,000 USD for non-VIP players, while winnings generated from a no-deposit bonus are capped at 100 EUR/USD. Progressive jackpots are always paid in full and are excluded from these limits. Processing is typically completed within 72 hours of approval, though card payouts may take three to five business days. If you deposit using BTC, we require identity verification before you can play.

Bonuses and Promotions

We offer a Welcome Package of up to 5,000 EUR plus 200 free spins across three packages, alongside a separate VIP Welcome Package and a Crypto Welcome Package matched up to 0.5 BTC. TheClubhouse bonus codes, such as BIG150, may unlock enhanced offers on your first deposit. We periodically release additional the clubhouse casino bonus codes across our promotions calendar, so we recommend checking our promotions page regularly.

Any the clubhouse casino no deposit bonus codes we issue are subject to their own terms, including maximum withdrawal caps and wagering requirements. Sweden receives no bonuses, and Finland is excluded from our welcome package and from no-deposit free spins. All bonus funds carry a 40x wagering requirement, and free spins must generally be used within seven days of activation. We apply different wagering contribution rates depending on the game type: slots contribute 100% with certain exclusions, table games, roulette and video poker contribute 25%, and live dealer games do not contribute at all. We encourage you to read the specific terms of each the clubhouse casino bonus before you opt in.

Loyalty Program and VIP Benefits

Our Clubhouse Points loyalty program spans 15 tiers, from Member to Platinum+, plus an invite-only VIP tier above them. You earn points for every 30 EUR wagered on slots or 120 EUR wagered on live games, with bonus money counting at half value. Each tier that our TheClubhouse team offers includes free spins, EUR rewards, weekly cashback of between 3% and 8%, and a birthday bonus. VIP players enjoy an 8% weekly cashback, wagered 5x and capped at 5,000 EUR per week, along with a raised daily profit ceiling of 100,000 USD.

Responsible Gambling

We are committed to promoting responsible gambling at TheClubhouse and provide tools that allow you to set deposit limits, session reminders and self-exclusion periods. If you feel that your gambling behaviour is becoming problematic, we encourage you to contact our support team, who can guide you toward self-exclusion or external support organisations.

Prohibited Use and VPN Policy

You must not use a VPN, proxy or any other tool to disguise your true location when accessing TheClubhouse. We actively monitor for such activity, and accounts found to be in breach of this policy may be suspended, with associated winnings voided. You must also refrain from any fraudulent, abusive or illegal activity while using our platform.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that our platform, including our app, will be free of errors or interruptions at all times. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from your use of our services, including any losses connected to the clubhouse casino not working temporarily due to technical issues beyond our control.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory changes, new features or operational needs. We will publish the updated version on our website with a revised effective date, and your continued use of our services after such changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, our the clubhouse casino review process, or your account, please reach out to our support team at help@TheClubhouse Casino.com. For unresolved disputes, you may contact EGIS at disputes@egis-adr.com. We are available around the clock through live chat and our Help Centre to assist you.